If you’re reading this, you’ve likely already received a Payment Confirmation email which includes your receipt and some basic next steps.
Once your invoice is paid, our team accepts control of your matter. Unless an expedited filing fee has been paid, or filing has been previously agreed on a specific timeframe, we guarantee to have your matter filed within 30 days of payment and all required materials and/or information that is needed from you.
Often, our team can process and file your matter without contacting you for additional information. In such cases, don’t worry if you don’t hear from us – your matter will be filed in the appropriate timeframe and we’ll inform you once your matter has been filed. If our team reaches out to you requesting materials and/or information, please reply to our emails as quickly as possible so that we can keep your intellectual property matter on track.
Don’t worry if you don’t hear from us – your matter will be filed in the appropriate timeframe and we’ll inform you once your matter has been filed.
Often, our team can process and file your matter without contacting you for additional information. If our team reaches out to you requesting materials and/or information, please reply to our emails as quickly as possible so that we can keep your intellectual property matter on track.
We guarantee to have your matter filed within 30 days of payment and receipt of materials and/or information needed from you.
If our team reaches out to you requesting materials and/or information, please reply promptly so we can keep your intellectual property matter on schedule.
Unfortunately, the 30-Day Guarantee is not binding if you do not timely respond or are unable to provide the requested materials and/or information.
We will email you a copy of the filed (or served) document(s) within one week of filing. After that, we will keep you informed of the status of your intellectual property matter as we hear back from the United States Patent and Trademark Office, Copyright Office, opposing counsel, etc.
Once your matter is filed, the processing time is largely out of our control. The United States Patent and Trademark Office and the Copyright Office are government agencies and move at the speed of government! Typically, government agencies will respond to your filing within three to six months. For a month in-depth timeline of a typical trademark application, please visit https://www.uspto.gov/trademark/trademark-timelines/section-1a-timeline-application-based-use-commerce.
Rest assured, once we receive correspondence from the United States Patent and Trademark Office and/or Copyright Office, we will relay the information to you.
The status of your intellectual property matter is described in our last email correspondence to you (e.g., matter has been filed, we received a notice of allowance, we received a certificate of registration, etc.) If you want to check the status of your trademark application, you can access https://tsdr.uspto.gov/ and enter in your serial number (the 8-digit number provided in our previous correspondence).
By accepting the terms and conditions, and paying an invoice, Sherman IP LLP has been hired for the limited purpose of preparing and filing/serving only the document(s) detailed in your invoice.
Only the work detailed in your paid invoice are covered by the paid invoice. Additional work not included in the detailed invoice, such as further responding to the United States Patent and Trademark Office, reviewing and responding to cease and desist letters, engaging in litigation, providing detailed status checks, etc., are not covered by the previously paid flat fees. Such additional work will require subsequent invoicing and payment confirmation.
While we guarantee to file your matter correctly and accurately, Sherman IP cannot, will not and has not made any representations, promises or guarantees to you about the outcome or success of any matter. Nothing in this agreement shall be construed as such a promise or guarantee, and your obligation to pay the fees and costs incurred in connection with any matter is not dependent in any way on our success in any of your matters.
Please click here to view the Terms and Conditions applicable to your paid invoice.